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Device Information

If your device is not recognised by RouteBuddy, or does not appear to be fully supported, please let us know.

Your details will be submitted to our bug database, and used to help improve our device support in future releases of RouteBuddy.

Please note that this form goes directly into our bug database, and should not be used for questions to which you require a response. If you require a reply, please contact support to ensure we can deal with your question directly – thank you!

Your Information

Your email address is optional, and will never be disclosed to third parties. However, including this information will allow us to contact you if we require more information.

I am a registered user of RouteBuddy

I would be willing to help test future releases of RouteBuddy.

Device Information

Please provide as much information as possible about your device:

Problem Description

After connecting the device, the device panel

Once connected, the device panel

For Garmin devices, synchronize the device.